Labour
£40 per hour, with a one-hour minimum booking (£40). Additional labour is £40 per hour. Any partial-hour billing will be explained and agreed with you before work starts.
Local IT support at £40 per hour
Friendly, practical help with computers, laptops, printers, monitors and workstation setup around NW8. I’ll explain the likely work and agree the price with you before anything chargeable begins.
One-hour minimum (£40). Local travel within approximately five miles of NW8 is included.
Get a quoteStraightforward pricing
The standard labour rate is £40 per hour, with a one-hour minimum booking (£40). Additional labour is charged at £40 per hour. Any partial-hour billing will be explained and agreed with you before work starts. Parts, replacement equipment and additional work will be quoted separately and require your approval before proceeding.
Local travel
Local travel within approximately five miles of NW8 is included. If you are outside that area, I’ll confirm whether I can cover the location before accepting the job.
VAT and parts
AdenTech is not VAT registered, so no VAT is added. Parts, replacement equipment and additional work will be quoted separately and require your approval before I proceed.
What I can help with
Practical support for common home and small-business technology needs.
Computer and laptop setup
Help getting a new or existing computer ready for everyday use.
Printer setup
Connecting a printer to your computer or Wi-Fi and checking basic printing.
Monitor and workstation setup
Connecting screens and preparing a tidy, usable workstation.
Microsoft 365 and Outlook
Setup and everyday configuration help for email and Microsoft 365.
Wi-Fi and connectivity
Help investigating common home or small-office connection issues.
Everyday troubleshooting
Practical help understanding common computer problems and next steps.
How pricing works
1. Tell me what you need
Send a short description of the issue, the equipment involved and your postcode.
2. I review the details
I’ll check whether the request is within my local service area and ask any follow-up questions needed.
3. Agree before work
I’ll explain the proposed work and price. Nothing chargeable starts until you approve it.
Pricing questions
Is there a minimum charge?
Yes. The minimum booking is one hour of labour, which is £40.
Is travel included?
Local travel within approximately five miles of NW8 is included. I’ll confirm whether I can cover locations outside that area before accepting a job.
Do you add VAT?
No. AdenTech is not VAT registered, so VAT is not added to the price.
Are parts included?
No parts are assumed or ordered without discussion. I’ll explain any additional costs and get your agreement first.
Am I committed when I enquire?
No. Sending an enquiry is not a booking or commitment. I’ll confirm the proposed work and price before anything chargeable begins.
What if I’m outside NW8?
Send your postcode and I’ll confirm whether I can cover the location. No travel charge is assumed or added automatically.
Can I request remote support?
Yes. Remote support requests can be made Monday to Sunday, subject to availability. I’ll check whether the issue is suitable and confirm the proposed work and price before any session begins. Read the remote support guidance.
Need help with your computer?
Tell me what you need help with and your postcode. I’ll review your enquiry and get back to you about the next step.
Get a quote