Experienced IT support · Personal service

Practical IT support and setup for your home or small business.

Experienced, straightforward help with computers, laptops, monitors, printers, Microsoft 365 and everyday IT problems in the local area. Tell me what you need and we can discuss the right next step. Weekend appointments may be available by prior arrangement.

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How I can help

I offer practical, clearly scoped IT support and setup. If you are unsure what you need, get in touch and we can discuss the issue before deciding on the next step.

PCs, laptops & new equipment

New device setup, Windows configuration, user profiles, software installation and getting your equipment ready for everyday use.

Microsoft 365 & email

Help with Microsoft 365, Outlook, email accounts, OneDrive, Teams and everyday account or access issues.

Wi-Fi, networks & devices

Practical troubleshooting for Wi-Fi, connectivity, printers, monitors, docking stations and workstation setups.

Professional experience. A personal approach.

I work in IT support and have experience across 1st-, 2nd- and 3rd-line environments. My professional background includes user support, technical troubleshooting, Microsoft 365, Entra ID, Exchange Online, SharePoint, OneDrive, Windows devices, Active Directory, networking and PowerShell automation.

Technical knowledge

My background includes service desk and engineering support, Microsoft cloud services, identity and access, endpoint support, Windows Server and network troubleshooting.

Customer-focused

I have worked directly with customers and users in IT and supervisory roles, with an emphasis on clear explanations, patience and resolving problems professionally.

Qualified and continually learning

My training includes a BSc in Computer Science, Cisco CCNA and CompTIA qualifications. I continue to develop my cloud and infrastructure skills.

Not sure what you need? Start with a conversation.

You do not need to know the technical terms. Explain what is happening or what you are trying to achieve, and I can help you work out a sensible next step.

1. Start a conversationTell me a little about the issue or setup you have in mind.

2. Discuss the optionsI will clarify the requirement and let you know whether it is within my scope.

3. Agree the detailsIf it is suitable, we will agree the work, appointment and cost before proceeding.

Start here

Let’s talk about what you need.

Tell me what is not working, what equipment you have, your town or postcode and when you would prefer an appointment. I provide support in the local area and will review the details, ask any follow-up questions and confirm whether I can help. Weekend appointments may be available by arrangement. Any work and price are agreed with you before it starts.

What do you need? *

Full name *

Email address *

Town or postcode

Type of help

Equipment / make and model

Number of devices

Preferred timing

Subject *

How can we help? *

Please provide only a town or postcode, not your full address or phone number at this stage. If you approve a quote and decide to proceed, AdenTech may ask for a phone number later to arrange the work. Never include passwords or sensitive account information. By submitting, you ask AdenTech to use these details to respond to your request. See our privacy policy.

Prefer email? Email AdenTech. Do not send passwords or sensitive account details.